Outcomes of Kilifi Qualitative Study – Social Support for Treatment
By Shadrack Babu, Research Associate
During the HITSystem dissemination meeting in Kilifi on 14 August 2025, we had the opportunity to share preliminary results from the qualitative pilot study:
“Developing Strategies to Increase Cervical Cancer Treatment Support in Kenya.”
The study discussions with Kilifi County Hospital in-charges underscored systemic challenges that continue to affect service delivery, such as frequent staff turnover, shifting national guidelines, and constrained resources. Participants emphasized the importance of ongoing capacity building and on-the-job training (OJT) to ensure consistent quality of care despite these disruptions. Strengthening provider confidence and knowledge was highlighted as a key factor in sustaining screening and treatment services.
To complement these insights, a focus group discussion (FGD) with patients and treatment supporters was conducted to validate round-one interview findings. The FGD revealed the critical role of social support in improving adherence to treatment, from emotional encouragement to practical assistance with transport and follow-up appointments. Patients stressed how reassurance from family members and peers transformed fear into determination to complete care.
These perspectives are now shaping the design of a more patient- and supporter-centric platform for treatment support, aimed at bridging gaps in adherence and improving overall outcomes. The Kilifi experience illustrates how research not only uncovers barriers, but also builds the foundation for practical, community-informed solutions.